Security

Pins Mechanical Co.; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Employee discount

Paid training

Job summary

Rise Brands is seeking a Security team member to greet guests, verify IDs, and answer questions at entry. You will welcome guests as they arrive, thank them as they depart, and help ensure a safe, enjoyable night out.

Responsibilities include de-escalating conflicts, monitoring for overconsumption, and supporting space cleanliness. You will act as a Pins brand ambassador and adapt to a flexible schedule, including nights and weekends.

Qualifications

• Experience in bar/restaurant environment is preferred.
• Demonstrated ability to deliver exceptional guest service.
• Positive attitude and excellent communication skills.
• Sense of urgency with strong attention to detail.
• Ability to work a flexible schedule including nights and weekends.
• Walk/stand for extended periods and lift heavy items as needed.

Responsibilities

• Welcome guests as they enter and thank them as they depart.
• Maintain up-to-date ID verification.
• Support organization and cleanliness of the space as needed.
• De-escalate high-stress situations effectively.
• Observe and detect signs of overconsumption or conflict.
• Respond to and resolve guest issues by notifying management.
• Act as a Pins brand ambassador.

Skills

Guest service

Communication

Flexibility

Physical stamina

Job description

As a Security team member, you're responsible for greeting each guest, checking their ID, and answer any questions you may have. You welcome guests as they arrive, thank them as they leave, and encourage them to come back for another unforgettable night out.

Responsibilities

• Welcome guests as they enter and thank them as they depart.
• Up-To-Date ID checking verification is a must.
• Support organization and cleanliness of the space, when needed.
• Ability to de-escalate high-stress situations.
• Ability to observe and detect signs of overconsumption or conflict.
• Respond to and resolve guest issues – notify management when needed.
• Act as a Pins brand ambassador.

Skills And Abilities

• Bar/Restaurant experience preferred.
• Demonstrated ability to deliver exceptional guest service.
• Positive attitude and excellent communication skills.
• Sense of urgency while maintaining a strong attention to detail.
• Ability to work a flexible work schedule that may include nights and weekends.
• Ability to meet the physical demands of the position, including, walking, standing, and/or lifting heavy items for extended periods.

WHY Rise Brands?

Rise Brands is full of diverse, cool people! At Rise Brands you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.

As such, Rise Brands is an Equal Opportunity Employer. Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Work schedule

• 8 hour shift
• Weekend availability
• Day shift
• Night shift

Benefits

• Flexible schedule
• Employee discount
• Paid training