Security

Pins Mechanical Co; Columbus (OH); On-site; USD 1,653,000 - 2,480,000; Full time

Job summary

Pins Mechanical Co in Columbus, OH is seeking a Security team member to greet guests, verify IDs, and answer questions. You will help maintain a welcoming, safe environment and handle routine guest concerns with professionalism.

Responsibilities include de-escalating tense situations, observing for signs of overconsumption, coordinating with management, and helping keep the space tidy and secure. This role requires flexibility, including nights and weekends.

Qualifications

• Experience in bar or restaurant settings preferred.
• Demonstrated ability to deliver exceptional guest service.
• Clear and effective communication with guests and staff.
• Strong attention to detail and situational awareness.
• Flexible availability, including nights and weekends.
• Ability to stand, walk and lift items for extended periods.

Responsibilities

• Greet guests as they arrive and thank them as they depart.
• Verify IDs and monitor guest age where required.
• Support organization and cleanliness of the space.
• De-escalate high-stress situations professionally.
• Observe signs of overconsumption or conflict and report to management.
• Respond to and resolve guest issues; act as Pins brand ambassador.
• Assist with general safety and guest experience initiatives.

Skills

Bar/Restaurant experience

Guest service excellence

Communication skills

Attention to detail

Flexibility with schedule

Physical stamina

ID checking

Job description

As a Security team member, you're responsible for greeting each guest, checking their ID, and answering any questions they may have. You welcome guests as they arrive, thank them as they leave, and encourage them to come back for another unforgettable

night out.

RESPONSIBILITIES:

• Welcome guests as they enter and thank them as they depart.
• Up-To-Date ID checking verification is a must.
• Support organization and cleanliness of the space, when needed.
• Ability to de-escalate high-stress situations.
• Ability to observe and detect signs of overconsumption or conflict.
• Respond to and resolve guest issues - notify management when needed.
• Act as a Pins brand ambassador.

SKILLS AND ABILITIES:

• Bar/Restaurant experience preferred.
• Demonstrated ability to deliver exceptional guest service.
• Positive attitude and excellent communication skills.
• Sense of urgency while maintaining a strong attention to detail.
• Ability to work a flexible work schedule that may include nights and weekends.
• Ability to meet the physical demands of the position, including, walking, standing, and/or lifting heavy items for extended periods.

WHY Rise Brands?

Rise Brands is full of diverse, cool people! At Rise Brands you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.

As such, Rise Brands is an Equal Opportunity Employer. Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Founded on the idea of creating a social gathering place that connects people through a un-traditional/playful experience.