Security

Pins Mechanical Co; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Job summary

Rise Brands is seeking a Security team member to greet guests, verify IDs, and answer questions at our Pittsburgh venue. You will welcome guests, ensure safety, and help maintain a welcoming environment that reflects our brand.

The role requires a strong focus on guest service, the ability to de-escalate conflicts, and a willingness to work a flexible schedule including nights and weekends, with a commitment to safety and brand standards.

Qualifications

• Demonstrated ability to deliver exceptional guest service.
• Up-to-date ID checking verification is a must.
• Ability to de-escalate high-stress situations.
• Sense of urgency with attention to detail.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Welcome guests as they enter and thank them as they depart.
• Check IDs and verify age as required.
• Support organization and cleanliness of the space.
• Observe signs of overconsumption or conflict.
• Respond to and resolve guest issues – notify management when needed.
• Act as a Rise Brands brand ambassador.

Skills

Guest service

ID verification

De-escalation

Brand ambassador

Flexible schedule

Job description

As a Security team member, you're responsible for greeting each guest, checking their ID, and answering any questions they may have. You welcome guests as they arrive, thank them as they leave, and encourage them to come back for another unforgettable

night out.

RESPONSIBILITIES:

• Welcome guests as they enter and thank them as they depart.
• Up-To-Date ID checking verification is a must.
• Support organization and cleanliness of the space, when needed.
• Ability to de-escalate high-stress situations.
• Ability to observe and detect signs of overconsumption or conflict.
• Respond to and resolve guest issues – notify management when needed.
• Act as a Pins brand ambassador.

SKILLS AND ABILITIES:

• Bar/Restaurant experience preferred.
• Demonstrated ability to deliver exceptional guest service.
• Positive attitude and excellent communication skills.
• Sense of urgency while maintaining a strong attention to detail.
• Ability to work a flexible work schedule that may include nights and weekends.
• Ability to meet the physical demands of the position, including, walking, standing, and/or lifting heavy items for extended periods.

WHY Rise Brands?

Rise Brands is full of diverse, cool people! At Rise Brands you have an opportunity to be your true, authentic self with the chance to build and advance exciting new brands for years to come.

As such, Rise Brands is an Equal Opportunity Employer. Rise brands provides equal employment opportunity and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all parts of the employee lifecycle, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Founded on the idea of creating a social gathering place that connects people through a un-traditional/playful experience.