Securities Services Transformation Program Lead

JPMorganChase; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorganChase in Plano, TX is seeking a Program/Project Manager to transform strategic plans into actionable programs across business units. You will collaborate with cross-functional teams, manage RAID, define OKRs and KPIs, and deliver executive-ready artifacts while driving value and continuous improvement.

The role emphasizes data-driven decisions, stakeholder alignment, and leadership development as the portfolio scales.

Qualifications

• 10+ years leading complex, multi-workstream transformation and program delivery initiatives.
• Proven ability to influence outcomes at all levels and accelerate decisions.
• Experience producing executive-ready governance materials and status reports.

Responsibilities

• Lead the transformation of strategic plans into high-impact programs and projects across business units.
• Translate strategic goals into a multi-year roadmap and quarterly plans with milestones and targets.
• Lead cross-functional coordination across Business, Operations, and Technology; embed in workstreams.
• Define priorities and requirements; translate into scope, timelines, and acceptance criteria.
• Engage with senior management; provide updates and resolve issues.
• Define and manage OKRs and KPIs with data sources and accountability by workstream.
• Build dashboards/scorecards; conduct routine performance reviews to drive improvements.
• Use operational data to prioritize high-value interventions and track benefits realized.
• Design and deliver scalable solutions across Operations that drive measurable value.
• Own portfolio governance: RAID management, dependency mapping, and governance packs.
• Produce executive-ready artifacts throughout the lifecycle (business cases, process flows, gap analyses).

Skills

Program management

Cross-functional collaboration

Strategic thinking

Data analysis

Communication

OKRs / KPIs

Conflict management

Executive reporting

Problem solving

Tools

Jira

Confluence

SharePoint

Excel

Tableau

Job description

JPMorganChase in Plano, TX is seeking a Program/Project Manager to transform strategic plans into actionable programs across business units. You will collaborate with cross-functional teams, manage RAID, define OKRs and KPIs, and deliver executive-ready artifacts while driving value and continuous improvement.

The role emphasizes data-driven decisions, stakeholder alignment, and leadership development as the portfolio scales.