Secure Voice and Video Engineer — TS/SCI, 24/7 Onsite

Peraton; Washington (District of Columbia); On-site; USD 104,000 - 166,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

PTO and holidays

Job summary

Peraton in Washington, DC is seeking a Voice and Video Technician to support a government contract onsite. You will configure, manage, monitor, and maintain conference rooms and video endpoints to ensure secure, reliable communications.

The role requires a TS/SCI clearance, a Bachelor's degree with 5+ years of IT experience (or equivalent), and relevant certifications. You will work a 24/7 shift schedule and support enterprise VoIP and video systems across the program.

Qualifications

• Active TS/SCI security clearance.
• Must be able to work a 24/7 shift schedule.
• Bachelor's degree in an IT related field with 5+ years of related experience; or equivalent combination.
• 8140/8570 IAT Level II compliant certification.
• CCST Certification (IT Support or Networking).
• Strong understanding of VoIP and video technologies.

Responsibilities

• Tier II phone support for network conference room video systems and related endpoints.
• Provide End User support including in-room and external network access; troubleshoot and schedule video conferences.
• Test and configure existing hardware; apply security controls and certificates; platform testing.
• Perform patching, firmware upgrades, and break/fix support; onsite for events.
• Test and evaluate video infrastructure and endpoint devices; document results.
• Develop training for end users on endpoint devices.

Skills

VoIP

Video technologies

End User support

Testing/configuration

Documentation

Training end users

Education

Bachelor's degree in IT field

Tools

Solarwinds

Splunk

Variphy

Job description

Peraton in Washington, DC is seeking a Voice and Video Technician to support a government contract onsite. You will configure, manage, monitor, and maintain conference rooms and video endpoints to ensure secure, reliable communications.

The role requires a TS/SCI clearance, a Bachelor's degree with 5+ years of IT experience (or equivalent), and relevant certifications. You will work a 24/7 shift schedule and support enterprise VoIP and video systems across the program.