Section Manager, Steam Services Steam Operations

CECONY Career Site; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

CECONY Career Site is seeking a Section Manager of Steam Operations Training to establish, lead, and manage a new training department focused on developing, updating, and delivering effective technical training programs that support the Steam Operations organization.

The role will provide leadership to a team of about eight direct reports, including Operations Trainers, Training Coordinators, and Training Specialists, and will create, maintain, and improve training content, field-training

Job description

The Section Manager of Steam Operations Training will be responsible for establishing, leading, and managing a new Steam Operations Training department focused on developing, updating, and delivering effective technical training programs that support the current and future needs of the Steam Operations organization.

This position will provide leadership and direction to a team of approximately eight direct reports, including Operations Trainers, Training Coordinators, and Training Specialists. The team will create, maintain, and improve technical training content, field-training programs, qualification materials, curriculum plans, and related documentation based on business needs, regulatory requirements, operating procedures, lessons learned, and feedback from internal customers.

The Section Manager must be a self-motivated, proactive leader with strong technical knowledge, sound judgment, and the ability to build a new function from the ground up. This individual must understand training program structure, curriculum development, adult learning concepts, technical content creation, and the importance of aligning training outcomes with operational performance.

This role requires a strong customer focus and the ability to work closely with Steam Operations leadership, generating stations, field operations, compliance, engineering, the Learning Center, and other internal stakeholders to ensure training needs are identified, prioritized, and addressed in a timely and effective manner.