Secretary - Therapy DM Admin - FT Days

Sky Lakes Medical Center Inc.; Klamath Falls (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Sky Lakes Medical Center Inc. in Klamath Falls, Oregon is seeking a detail-oriented data entry clerk to support patient scheduling, insurance verification, and front desk operations in a busy clinic.

The position requires typing 70 wpm, high accuracy, excellent spelling, and strong communication with patients and professionals. You will work independently within a team, prioritize tasks, and help maintain HIPAA-compliant patient records while delivering courteous service.

Qualifications

• Must type 70 wpm with accuracy.
• Experience in data entry, computer and word processing.
• Excellent spelling and problem-solving skills.
• Telephone skills and effective communication with patients and professionals.
• Ability to prioritize, organize and attend to detail.

Responsibilities

• Schedules outpatient appointments with scheduling tools and per department protocol.
• Obtains and verifies insurance and billing information; process information for all insurance types.
• Maintains >95% accuracy.
• Provides phone reception with excellent service.
• Creates, manages and scans chart notes to assist clinicians and maintain HIPAA-compliant records.
• Registers patient accounts and audits information for accuracy and billing.
• Provides front desk reception duties with leadership when needed.
• Performs all duties in a timely, efficient, and team-oriented manner.
• Supports a collaborative environment with mutual respect and effective interpersonal relations.

Skills

Typing 70 wpm

Data entry

Word processing

Spelling

Problem-solving

Telephone skills

Independence

Communication with patients/pros

Prioritization & organization

Education

Medical terminology

1 year secretarial experience

Job description

Required: Ability to type 70 wpm; Experience in data entry, computer and word processing; Excellent spelling and problem-solving skills; telephone skills: Ability to work independently and with co-workers as well as communicate effectively with patients and professionals; ability to prioritize, organize and attend to detail

Preferred: Medical terminology. 1 year secretarial or related fields experience

TYPICAL PHYSICAL/MENTAL DEMANDS

Must be able to work independently as well as with co-workers and patients. Must be able to prioritize work demands and organize time efficiently. Must be able to deal effectively with the stress of deadlines and frequent constant interruptions.

Light physical demand level - be able to lift 25 pounds regularly and occasionally 50 pounds to assist in basic patient care and/or to assist with office supplies utilizing proper body mechanics. Able to stand, walk, and sit frequently. Possesses adequate reaction time to respond quickly to unexpected patient care situations. Must be able to walk/maneuver frequently in and around the building and be able to operate several different desktop devices, computer, scanner, phone etc.

ESSENTIAL JOB FUNCTIONS

• Schedules outpatient appointments with scheduling tools and per department protocol.
• Obtains and verifies insurance and billing information. Able to accurately process information for all insurance types as well as have the ability to obtain the necessary information for insurance types that are not familiar.
• Maintains >95%accuracy
• Provides phone reception utilizing excellent service excellence techniques.
• Creates, manages and scans chart notes to assist clinicians with patient care and following the regulatory requirements to maintain records; for example, HIPAA
• Registers patient accounts and audits/monitors information for accuracy and to ensure proper billing.
• Provides front desk reception duties, involving leadership when a situation has the potential to escape or to receive recognition for staff.
• Performs all job functions in a timely, efficient and effective manner as part of a team
• Supports a collaborative and cooperative environment to facilitate mutual respect and effective interpersonal relations.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.

Equal Opportunity Employer
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