Secretary/Receptionist Part-time

North-Central-Behavioral-Health-System; Canton (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

North Central Behavioral Health Systems in Canton, IL is seeking a Part-Time Secretary/Receptionist to join our front desk team. You will handle phone inquiries, greet clients, schedule appointments, collect payments, and maintain organized client records in our EMR.

This role requires a High School diploma, basic computer skills, and the ability to work in a fast-paced environment. Prior medical office experience is preferred.

Qualifications

• Requires High School diploma or equivalent.
• Requires Basic Computer and Keyboard skills.
• Requires valid driver's license, vehicle and insurance.
• Preferred 1-2 years' experience working in medical office.
• Previous work with Electronic Medical record preferred.

Responsibilities

• Answers the phone and processes calls/inquiries.
• Greets and processes individuals who present in the front office.
• Schedules client appointments using an electronic scheduler.
• Accepts and receipts payments, balances cash receipts and makes bank deposits.
• Opens and/or creates new client charts, scans documents into the EMR and retrieves confidential client records.
• Performs support duties for all agency staff in one of the agency's offices.
• Keeps a master schedule of all client appointments; assists clients in completing data forms.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organization

Time management

EMR proficiency

Teamwork

Education

High School diploma

Basic computer skills

Driver's license & insurance

Medical office experience (preferred)

EMR experience preferred

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Hours:

Monday 10:30AM-7:00PM, Tuesday 8:30AM-5:00PM, Wednesday 8:30AM-5:00PM

Salary:

$15.00 (Exact salary calculation is made based on education and experience)

Job Summary:

Perform duties associated with the clinical records and front office areas of focus. Arranges for the efficient and orderly processing of clients. Ensures that accurate client information is collected and that clients are aware of agency policies and procedures. Clinical records responsibilities included.

Duties/Responsibilities:

Answers the phone and processes calls/inquiries

Meets, greets and processes individuals who present in the front office

Schedules client appointments utilizing an electronic scheduler

Accepts and receipts payments, balances cash receipts and makes bank deposits

Processes Work Order Requests

Opens and/or creates new client charts, scans documents into the EMR and retrieves confidential client records.

Performs support duties for all agency staff in one of the agency's offices.

Ensures that accurate client information is collected and that clients are aware of agency policies and procedures.

Does scanning, typing letters, mailing agency information as needed, copying, and other necessary duties as required.

Keeps a master schedule of all client appointments; assists clients in the completion of necessary personal data forms.

*Performs other related duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Ability to function well in a high-paced and at times stressful environment.

Proficient with electronic health record and Computer programs

Able to work in team setting with others in shared space

Education and Experience:

Requires High School diploma or equivalent

Requires Basic Computer and Keyboard skills

Requires valid driver's license, vehicle and insurance

Preferred 1-2 years' experience working in medical office

Previous work with Electronic Medical record preferred

Position Requirements

Full-Time/Part-Time Part-Time

Shift Days

Position Secretary/Receptionist

Exempt/Non-Exempt Non-Exempt

Location Canton office

About the Organization

At North Central Behavioral Health Systems, we believe every child, adult and family deserves the opportunity to reach their full potential. As a community-based 501(c)(3) nonprofit that's been serving North Central and West Central Illinois for over 40 years, we deliver a wide range of behavioral-health services, from counseling and medication-assisted treatment to wellness, prevention, and intensive outpatient programs. With national accreditation through the The Joint Commission and a sliding-scale policy that supports access for all, we're committed to making high-quality mental-health and substance-use services accessible, compassionate and locally rooted.

This position is currently accepting applications.