SECRETARY - 10092026-81734

State of Tennessee; Arlington (TN); Hybrid; USD 35,000 - 44,000; Full time

Job summary

State of Tennessee, Disability and Aging (DDA) in Arlington, TN, seeks an entry-level secretary to perform typing and clerical work at the West TN Regional Office. The role supports policy guidance and agency information through prepared documents and customer interactions.

The position requires a high school diploma or equivalent, with background checks, fingerprinting, and a criminal history review. Hybrid in-office and remote work is available.

Qualifications

• Education equivalent to high school graduation.
• Secretarial or clerical experience may substitute for education.
• Criminal history disclosure and fingerprinting required.
• Background checks and registry review may be needed.

Responsibilities

• Prepare correspondence, memoranda, abstracts, and reports.
• Interact with customers by phone, email, or in person to provide guidance.
• Gather information from files, internet, and databases for tasks and meetings.
• Create documents for communications, file, audit, and monitor calendars.
• Inspect and ensure proper working condition of office equipment.

Skills

Active Learning and Listening

Reading Comprehension

Social Perceptiveness

Time Management

Writing

Education

High school diploma or equivalent

Tools

Computers

Copier/Scanner/Fax Machine

Office Equipment

Telephone

Audio & Visual Equipment

Job description

State of Tennessee Job Information

Opening Date/Time 10/09/2026 12:00AM Central Time

Job Information

Closing Date/Time 10/22/2026 11:59PM Central Time

Salary (Monthly) $2,925.00 - $3,650.00

Salary (Annually) $35,100.00 - $43,800.00

Job Type Full-Time

City, State Location Arlington, TN

Department Disability and Aging (DDA)

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF DISABILITY AND AGING (DDA), SHELBY COUNTY

A Motor Vehicle Records (MVR) screening will be conducted prior to employment.

This position is located at the West TN Regional Office.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

This position is designed as Hybrid (In office and Remote).

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school.

OR

Qualifying full-time secretarial or office clerical experience may be substituted for the required education on a year for year basis.

Necessary Special Qualifications:

• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample prescribed by the TBI based criminal history records check.
• Submit to a review of their status on the Department of Health's vulnerable persons registry.

Overview

Under general supervision, is responsible for typing and clerical work of average difficulty; and performs related work as required. This is the entry working class in the secretary sub-series. An employee in this class is responsible for performing a variety of secretarial science duties. This class differs from Administrative Secretary in that an incumbent of the latter performs more complex secretarial duties and duties of wider scope and impact.

Responsibilities

• Prepares a variety of materials including correspondence, memoranda, abstracts, spreadsheets, various reports, and other items. Reviews materials for spelling, grammar, and makes suggestions for improvements where appropriate.
• Communicates with customers through phone, email, and/or in-person to provide assistance and direction regarding policies, procedures, and agency information.
• Gathers information from various sources such as files, the internet, and databases for meetings, interviews, presentations, and to perform other administrative tasks.
• Performs various administrative tasks including but not limited to creating documents for internal/external communications, filing, auditing documentation for accuracy and completion, monitoring inventory levels, maintaining calendars, and disseminating information.
• Inspects office equipment to ensure proper working condition.

Competencies (KSA's)

Competencies

• Manages Ambiguity
• Nimble Learning
• Communicates Effectively
• Interpersonal Savvy
• Decision Quality

Knowledges

• Customer and Personal Service
• Clerical
• English Language
• Mathematics

Skills

• Active Learning and Listening
• Reading Comprehension
• Social Perceptiveness
• Time Management
• Writing

Abilities

• Oral Comprehension & Expression
• Speech Clarity & Recognition
• Written Comprehension
• Memorization

Tools & Equipment

• Computers
• Copier/Scanner/Fax Machine
• Various Office Equipment (i.e. Postage Meter, Laminating Machine)
• Telephone
• Audio & Visual Equipment