Secret-Cleared IT Support & Network Technician (Travel)

Information Management Group Inc.; Fair Oaks (VA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

Short-Term and Long-Term Disability

401(k) Retirement Plan with generous  

Health Savings Account (HSA)

Paid Time Off and Holidays

Professional Development

Job summary

Information Management Group (IMG) is seeking an IT Support/Network Technician to join our Fairfax, VA team. The role covers hands-on IT support, network infrastructure, and cybersecurity/compliance responsibilities to keep systems secure and available.

Primary duties include imaging, deploying devices, asset management, in-person support, and basic network tasks. Travel to DC/Pittsburgh/Albany is expected 20-30% of the time.

Qualifications

• Active Secret or L security clearance required.
• Proficient with Windows and basic macOS familiarity.
• Experience re-imaging, configuring, and deploying computers using standard builds.
• Ability to prepare equipment for new hires including asset tagging and setup.
• Knowledge of asset inventories, serial numbers, and spare equipment records.
• Experience providing in-person IT support and documenting work in a ticketing system.
• Basic networking understanding: IP addressing, DHCP, DNS, switches vs routers.

Responsibilities

• Re-image and deploy laptops/desktops using standard builds.
• Asset-tag, stage, and setup equipment for new hires.
• Maintain asset inventories and spare equipment records.
• Respond to in-person help requests and tickets not solvable remotely.
• Support conference room AV and office devices.
• Assist with first-day setup for new hires.
• Travel 20-30% to DC, Pittsburgh, Albany to support network infra.

Skills

Windows OS

Troubleshooting

Networking basics

Asset management

End-user support

Tools

Fluke DSX-8000

Fluke OFP-100-QI

Intune

MDM tools

Active Directory

PowerShell

Job description

Information Management Group (IMG) is seeking an IT Support/Network Technician to join our Fairfax, VA team. The role covers hands-on IT support, network infrastructure, and cybersecurity/compliance responsibilities to keep systems secure and available.

Primary duties include imaging, deploying devices, asset management, in-person support, and basic network tasks. Travel to DC/Pittsburgh/Albany is expected 20-30% of the time.