IT Support & Network Technician – Secret Clearance

Information Management Group, Inc.; Fair Oaks (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Disability Insurance

401(k) Match

Health Savings Account

Paid Time Off and Holidays

Professional Development

Job summary

Information Management Group (IMG) is seeking an IT Support/Network Technician to join our Fairfax, VA team. This role delivers hands-on IT support, basic networking, and infrastructure tasks across sites, ensuring secure access and efficient operations.

Responsibilities include deploying devices, maintaining inventories, assisting new hires, and supporting AV and office devices. Travel to regional sites is required for infrastructure work.

Qualifications

• Active Secret or L security clearance required.
• Experience re-imaging, configuring, deploying computers.
• Asset tagging, staging, setup for new hires.
• Maintain IT asset inventories with serial numbers.
• Provide in-person end-user support and ticket documentation.
• Understanding of IP, DHCP, DNS, switches/routers.
• Able to lift up to 40 lbs and work in tight spaces.
• Familiar with structured cable standards and testing.

Responsibilities

• Ensure employees have secure access and connectivity.
• Re-image and deploy laptops/desktops per build process.
• Configure and stage equipment for new hires.
• Maintain inventory: assets, serial numbers, assignments, spares.
• Respond to in-person help requests and tickets.
• Support conference room AV and office devices.
• Set up printers, scanners, and related devices.
• Travel 20-30% to DC, Pittsburgh, Albany for IT infra work.
• Document labeling and basic network documentation.

Skills

Windows OS

Networking basics

Hardware troubleshooting

Cable testing

Security awareness

Tools

Intune

Autopilot

Jamf

MDT/SCCM

Fluke DSX-8000

Fluke OFP-100-QI

Job description

Information Management Group (IMG) is seeking an IT Support/Network Technician to join our Fairfax, VA team. This role delivers hands-on IT support, basic networking, and infrastructure tasks across sites, ensuring secure access and efficient operations.

Responsibilities include deploying devices, maintaining inventories, assisting new hires, and supporting AV and office devices. Travel to regional sites is required for infrastructure work.