Second-Shift Service Support Technician - Repairs & Diagnostics

MKS Instruments, Inc.; Methuen (MA); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k) with company match

Paid holidays

Sick time

Vacation days

Parental leave

Tuition reimbursement

Job summary

MKS Instruments, Inc. is seeking a2nd shift Service Support Technician in Massachusetts. You will partner with Technicians and Customer Service to diagnose and repair customer products returned to Service, reporting to the Senior Service Manager.

You will perform subassembly repairs, interface across departments, and ensure instruments are restored to original specifications. Data records must be kept, and standard test equipment maintained for consistent results.

Qualifications

• A.S. in mechanical or electronic engineering or equivalent training.
• At least 2 years of related experience.
• Proficient with common tools and test equipment.
• Ability to read schematics, drawings and procedures.
• Record data, diagnose failures, and analyze information.
• Experience with Windows PC applications (Office and email).

Responsibilities

• Perform repairs to subassembly level.
• Interface with departments to meet customer requirements.
• Make adjustments to restore instruments to specifications.
• Complete and maintain data records on serviced instruments.
• Maintain standards and test equipment.

Skills

Experience: 2+ years

Tools & equipment

Schematics reading

Data recording & analysis

PC skills: MS Office

Problem solving

Education

AS in mechanical or electronic engineering or equivalent

Tools

Test equipment

Job description

MKS Instruments, Inc. is seeking a2nd shift Service Support Technician in Massachusetts. You will partner with Technicians and Customer Service to diagnose and repair customer products returned to Service, reporting to the Senior Service Manager.

You will perform subassembly repairs, interface across departments, and ensure instruments are restored to original specifications. Data records must be kept, and standard test equipment maintained for consistent results.