Second-Shift Operations Lead, Aerospace MRO

RTX; Windsor Locks (CT); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Three weeks of vacation

401(k) plan with company match

Tuition reimbursement

Student Loan Repayment Program

Life insurance and disability coverage

Wellness programs and Employee Assists

Job summary

Collins Aerospace in Windsor Locks, CT, is seeking a Senior Operations Supervisor to lead a team of about 30 union employees in aftermarket repair operations onsite. You will drive safety, quality, delivery, customer service, and productivity while building a strong, accountable team.

You will oversee second shift, coordinate staffing and resources, and collaborate with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve issues and ensure timely repair

Qualifications

• Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Ability to work 1st shift hours.

Responsibilities

• Lead and develop a team of union employees, establishing clear expectations and fostering a culture of accountability, safety, quality, and continuous improvement.
• Provide hands-on leadership and oversight of second shift operations, ensuring work is prioritized and completed safely, efficiently, and in accordance with established procedures.
• Plan and coordinate daily staffing, workflow, and resources to meet turnaround time (TAT), on-time delivery, customer service, and productivity objectives.
• Monitor shift performance, identify operational constraints, and take timely action to address issues impacting safety, quality, delivery, productivity, or customer satisfaction.
• Partner with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve operational issues and ensure timely completion of repair activities.
• Drive continuous improvement and cost-reduction opportunities by identifying process inefficiencies and implementing Lean methodologies and best practices.
• Ensure employees are properly trained and qualified to perform assigned work in accordance with FAA-acceptable work instructions, procedures, and applicable regulatory requirements.
• Ensure adequate staffing and resources are available to properly handle, protect, segregate, and preserve parts throughout the repair process.
• Maintain effective communication across shifts and with leadership to ensure seamless handoffs, alignment on priorities, and timely escalation of issues.
• Use operational and business systems, including SAP or equivalent enterprise systems, to monitor performance, manage resources, and support data-driven decision making.

Skills

Leadership

Operations management

Safety compliance

Education

University degree or advanced degree

Tools

SAP

Job description

Collins Aerospace in Windsor Locks, CT, is seeking a Senior Operations Supervisor to lead a team of about 30 union employees in aftermarket repair operations onsite. You will drive safety, quality, delivery, customer service, and productivity while building a strong, accountable team.

You will oversee second shift, coordinate staffing and resources, and collaborate with Engineering, Quality, Supply Chain, Planning, Finance, and Customer Service to resolve issues and ensure timely repair