Seaway Residential Bellman

Four Seasons Hotels and Resorts; Surfside (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Complimentary accommodation

Dry cleaning

Employee meals

Parking

Job summary

Four Seasons Surf Club in Surfside, FL seeks a Residential Concierge Lead to welcome residents and guests, manage deliveries, and run errands with discretion and grace. Join a luxury, UHNW-focused environment where professionalism, English fluency, and a commitment to exceptional service are essential.

This full-time role offers comprehensive benefits and opportunities within Four Seasons Hotels and Resorts.

Qualifications

• Experience in luxury hospitality.
• Fluent English.
• Professional and courteous attitude.

Responsibilities

• Welcome residents and guests and manage deliveries.
• Respond to requests timely and in line with core standards.
• Assist with other duties in Residential Concierge as assigned.

Skills

Luxury hospitality experience

Fluent English

Professional demeanor

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About the role

Four Seasons at The Surf Club enhance the residential experience by ensuring seamless exceptional service delivery, fostering a secure and welcoming environment. The Residential Bellman integrates the roles of doorman/page and runner, ensuring exceptional service delivery and seamless operations within a luxury residential building catering to Ultra-High-Net-Worth Individuals (UHNWIs).

What you will do

This position is pivotal in providing top-tier assistance, from welcoming residents and guests to managing deliveries and running errands.. The Service Lead will respond to all requests in a timely and efficient manner set forth by our core standards. Will be flexible in handling other duties related to Residential Concierge department that will be assigned by the Lead Residential Concierge or the Residential Concierges.

What you bring

• Professional and courteous attitude; deals effectively with all levels of internal and external contacts.
• Experience in luxury hospitality.
• Fluent English

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Parking

Schedule & Hours:

• Full Time Flexible Schedule (Days, evenings, weekends and holidays)

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf