Seasonal Wilderness Lodge Operations Lead — Guest Experience Focus

Pursuit; Alaska; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free access to Pursuit attractions

50% off for friends

Hotel stays, dining, and retail perks

Mental health resources

Job summary

Pursuit's Kenai Fjords Wilderness Lodge seeks an Operations Manager for a full-time seasonal role starting in April 2027. You will assist the Lodge Manager with daily operations across housekeeping, F&B, retail, and facilities, while supervising staff, managing payroll, and ensuring safety and guest service standards.

This on-site role requires flexibility in a remote wilderness setting, with on-call shifts and start/end-of-season duties.

Qualifications

• CPR and First Aid certification mandatory
• Wilderness First Responder or higher preferred
• Alaska Food Handler certificate required or obtainable
• Proven knowledge of safety standards in hospitality
• Strong supervisory and leadership skills
• Excellent communication and guest service abilities
• Ability to manage time and multi-task in a remote setting
• Experience in hotel/restaurant operations a plus

Responsibilities

• Assist Lodge Manager in overall operations of Kenai Fjords Wilderness Lodge.
• Lead housekeeping, F&B, retail, and facilities to ensure smooth daily operations.
• Coordinate staff scheduling, payroll, and training; monitor budgets.
• Uphold safety standards; manage guest service and incident response.
• Collaborate with other departments to enhance guest experience.
• Live in remote wilderness setting and participate in start/end-of-season duties.

Skills

CPR & First Aid

Wilderness FRO/WR

Alaska Food Handler

Safety standards

Staff supervision

Guest service

Time management

Communication

Job description

Pursuit's Kenai Fjords Wilderness Lodge seeks an Operations Manager for a full-time seasonal role starting in April 2027. You will assist the Lodge Manager with daily operations across housekeeping, F&B, retail, and facilities, while supervising staff, managing payroll, and ensuring safety and guest service standards.

This on-site role requires flexibility in a remote wilderness setting, with on-call shifts and start/end-of-season duties.