Remote Lodge Operations Leader

Pursuit Attractions and Hospitality, Inc.; Kantishna (AK); Remote; USD 60,000 - 90,000; Full time

Job summary

Pursuit Attractions and Hospitality, Inc. seeks an Operations Manager for Denali Backcountry Lodge. You will lead Front Desk and Rooms teams, ensuring safety, service quality, and staff development in a remote wilderness setting.

Expect a dynamic, multi-department leadership role with responsibilities spanning guest services, inventory, and daily operations to support an exceptional guest experience in Denali National Park.

Qualifications

• Leadership and supervisory experience required or strong potential.
• Experience in hospitality operations including front desk and rooms.
• Strong communication and training abilities.
• Knowledge of safety standards and risk management.

Responsibilities

• Lead and support day-to-day guest operations across DBL and DBA to ensure a high-quality guest experience.
• Provide hands-on leadership and on‑floor coverage during peak periods and transitions.
• Develop onboarding and ongoing training for guest service staff, SOPs, and department tools.
• Coach Naturalist and Housekeeping leaders to align with brand standards and policies.
• Collaborate with Hotel Manager to maintain service quality, compliance, and brand integrity.
• Plan labor, scheduling, time-off, and payroll practices in line with volume and budget.

Skills

Leadership

Operations mgmt

Guest services

Staff training

Safety compliance

Job description

Pursuit Attractions and Hospitality, Inc. seeks an Operations Manager for Denali Backcountry Lodge. You will lead Front Desk and Rooms teams, ensuring safety, service quality, and staff development in a remote wilderness setting.

Expect a dynamic, multi-department leadership role with responsibilities spanning guest services, inventory, and daily operations to support an exceptional guest experience in Denali National Park.