Remote Denali Lodge Manager: Operations Leader

Pursuit; Lodge (SC); Remote; USD 110,000 - 150,000; Full time

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Job summary

Pursuit is seeking a Lodge Manager for Denali Backcountry Lodge, a full-time seasonal, remote position based in Denali National Park. You will lead day-to-day operations across DBL and DBA, oversee staffing, training, safety, and guest experience, and collaborate with the regional leadership to maintain high standards.

Responsibilities include budgeting, inventory, and vendor relations, plus coaching managers, ensuring adherence to Pursuit policies, and fostering a strong team culture in a

Qualifications

• Current CPR and 1st Aid Certification (Wilderness First Responder WFR - desirable)
• Must have or obtain prior to first day of work Training for Alcohol Professionals, TAPS
• Working knowledge of food, beverage, and hospitality services and operations - must have or obtain Alaska Food workers card (ServSafe Food Protection Manager accepted in lieu)
• At least four years of management experience in hotel, resort, lodge, or comparable guest operations, or an equivalent combination of relevant experience and training. Multi-department leadership experience preferred.
• Demonstrated ability to lead, develop, and hold managers and department leaders accountable while fostering a positive, collaborative, and service-oriented work environment.
• Strong communication, interpersonal, conflict-resolution, and problem-solving skills, with the ability to communicate effectively across all levels of an organization.
• Experience overseeing departmental budgets, labor costs, purchasing, inventory, and operational expenses, with an understanding of financial performance and cost-control practices.
• Strong organizational and time-management skills, with the ability to prioritize competing demands, make sound decisions, and manage multiple operational priorities in a fast-paced environment.
• Knowledge of hotel and lodging operations, including guest services, housekeeping, food and beverage, facilities, and overall property management.
• Understanding of workplace safety, emergency response, risk management, sanitation, and regulatory compliance.
• Ability to assess operational challenges, identify opportunities for improvement, establish effective procedures, and implement solutions that support long-term operational success.
• Experience with property management systems (PMS), point-of-sale systems (POS), scheduling platforms, payroll systems, and other operational technology preferred.
• Ability to work effectively in a remote environment, adapt to changing operational demands, and provide hands-on support across departments when needed.
• Experience working in the Denali area or within a remote lodge, resort, or hospitality setting is a plus.
• Working knowledge of the principles and practices of the tourism business in Alaska, including state government, industry organizations, and large private industry influences.
• Prior experience collaborating with the National Park Service and supporting the mission, values, and stewardship responsibilities of our national parks is strongly preferred.
• A genuine appreciation for Alaska's wilderness, the natural environment, and the unique responsibilities of operating a hospitality property within a national park setting.

Responsibilities

• Lead and support all aspects of day-to-day operations across Denali Backcountry Lodge (DBL) and Denali Backcountry Adventure (DBA), ensuring operational consistency, efficiency, and a high-quality guest experience.
• Work closely with the Denali Area General Manager, and other Denali area leadership
• Provide hands-on operational leadership and direct floor support during peak periods, leadership transitions, and unexpected management absences to maintain service continuity and departmental effectiveness.
• Develop, standardize, and oversee structured onboarding and ongoing training for all DBL team members, including orientation, IT access, operational systems, SOPs, and departmental tools.
• Coach, mentor, and develop department managers and leaders, ensuring alignment with Pursuit brand standards, company policies, and operational expectations while promoting accountability and professional growth.
• Serve as the primary property liaison with product representatives, collaborating with the Director of Denali Operations and other Pursuit executives to maintain product quality, service standards, compliance, and brand integrity.
• Oversee and guide departmental labor management, including scheduling, staffing plans, time-off requests, and payroll practices, ensuring alignment with business volume, operational needs, and budgetary goals.
• Collaborate with the management and leadership teams to identify opportunities for improved operational efficiency, workforce productivity, departmental performance, and the overall guest experience.
• Support departmental growth, programming, and concept development in partnership with department leaders and relevant Pursuit teams.
• Maintain consistent, structured verbal and written communication across departments and DBL leadership to promote alignment, accountability, transparency, and collaboration.
• Prepare and submit operational updates, activity summaries, and project status reports to the General Manager and relevant business stakeholders, communicating progress, challenges, and operational needs.
• Champion Pursuit's values through positive leadership, fostering an inclusive and engaging workplace where managers, leaders, and frontline team members are supported and empowered to succeed.
• Encourage community involvement through personal volunteer participation and by supporting team member engagement in local community initiatives.

Skills

CPR & First Aid

Wilderness First Responder

TAPS

Alaska Food Worker Card

Leadership

Budgeting & Payroll

Remote environment

Tools

PMS

POS

Scheduling platforms

Payroll systems

Job description

Pursuit is seeking a Lodge Manager for Denali Backcountry Lodge, a full-time seasonal, remote position based in Denali National Park. You will lead day-to-day operations across DBL and DBA, oversee staffing, training, safety, and guest experience, and collaborate with the regional leadership to maintain high standards.

Responsibilities include budgeting, inventory, and vendor relations, plus coaching managers, ensuring adherence to Pursuit policies, and fostering a strong team culture in a