Seasonal VITA Site Coordinator - Flexible Part-Time

United Way of the Plains; Wichita (KS); On-site; USD 19,000 - 28,000; Part time

Job summary

United Way of the Plains is seeking a VITA Site Coordinator for the 2026 tax season. This seasonal, part-time contractor role averages 15-20 hours weekly, with a start date at hire and end date April 30 (potential hours into May).

You’ll manage site operations, support tax preparers, and ensure quality and confidentiality for clients. Responsibilities include coordinating volunteers, processing intake, and communicating IRS updates.

Qualifications

• Willingness to learn and use electronic tax return software.
• Ability to assist clients and volunteers courteously.
• Strong organizational skills and ability to meet deadlines.
• Commitment to excellent customer service with attention to accuracy.
• Ability to work with diverse backgrounds and be punctual.
• Team-oriented and comfortable working with volunteers.
• Basic computer skills and VITA certifications by deadlines.

Responsibilities

• Organize waiting areas and workstations for tax preparers with resources.
• Ensure paperwork and forms are stocked for each appointment.
• Review intake paperwork with clients and assist through filing.
• Maintain orderly client files and confidentiality of data.
• Communicate supply needs to Program Manager for ordering.
• Ensure site meets Quality Site Requirements and Title VI compliance.
• Coordinate volunteer coverage and track hours for monthly reports.
• Act as main contact for clients and relay IRS updates to volunteers.

Skills

Customer service

Organizational skills

Team player

Bilingual

Basic computer skills

Education

VITA Advanced Certification

VITA Site Coordinator Certification

Basic tax knowledge (1040 series)

Tools

Electronic tax software

Job description

United Way of the Plains is seeking a VITA Site Coordinator for the 2026 tax season. This seasonal, part-time contractor role averages 15-20 hours weekly, with a start date at hire and end date April 30 (potential hours into May).

You’ll manage site operations, support tax preparers, and ensure quality and confidentiality for clients. Responsibilities include coordinating volunteers, processing intake, and communicating IRS updates.