Seasonal VIP Fan Experience Concierge

Insomniac Holdings, LLC; Las Vegas (NV); Hybride; USD 28 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Free live events access

Healthcare benefits

Retirement benefits

Paid vacation

Résumé du poste

Vibee is seeking a Seasonal Fan Experience Concierge Coordinator in Las Vegas to join the team. Hybrid role with onsite work Thu, Fri and Sat; remote option for additional hours up to 30 per week, with a minimum onsite commitment of 8 hours.

Reports to the Concierge Manager and FX Staffing Manager. Responsibilities include guest greetings, providing event and package information, and resolving inquiries across onsite and online channels.

Qualifications

• High School Diploma or equivalent; Bachelor's degree is a bonus.

Responsabilités

• Greet and assist guests onsite to ensure a VIP experience.
• Answer fan questions with event details and package information.
• Resolve guest issues and coordinate with other departments as needed.
• Handle inquiries via phone, email, text, and chat remotely.
• Occasionally travel to other onsite locations as needed.

Connaissances

Hospitality experience

Customer service

Communication

Multitasking

Teamwork

Formation

High School Diploma

Bachelor's degree bonus

Outils

Microsoft Office

G-Suite

Airtable

Slack

Description du poste

Vibee is seeking a Seasonal Fan Experience Concierge Coordinator in Las Vegas to join the team. Hybrid role with onsite work Thu, Fri and Sat; remote option for additional hours up to 30 per week, with a minimum onsite commitment of 8 hours.

Reports to the Concierge Manager and FX Staffing Manager. Responsibilities include guest greetings, providing event and package information, and resolving inquiries across onsite and online channels.