Seasonal Trip Data & Operations Coordinator

Backroads; Berkeley (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Housing included

Job summary

Backroads seeks a seasonal Trip Development Coordinator to support the Trip Development Team in Berkeley, CA. You’ll improve resources and systems to ensure trips run smoothly and with high quality, reviewing Field Staff and Field Expert resources, auditing trip data, and assisting with internal tools and workflows.

The role emphasizes problem solving, attention to detail, and the ability to learn new systems quickly, with a focus on making information more accurate and usable for teams and

Qualifications

• 2+ seasons of Trip Expert experience is preferred but not required.
• Informed, business-minded, and global perspective on Backroads.
• Strong attention to detail and commitment to producing high-quality work.
• Excellent organizational instincts and time management skills.
• Strong critical thinking and problem-solving abilities.
• Ability to identify patterns, inconsistencies, and opportunities for improvement.
• Comfortable working with data, spreadsheets, and large amounts of information.
• Strong written and verbal communication skills.
• Ability to learn new systems and processes quickly.
• Comfortable working independently while also collaborating effectively with a team.
• Ability to manage multiple projects and priorities simultaneously.
• Curiosity, initiative, and a continuous-improvement mindset.
• Experience with Microsoft Office Suite, particularly Excel.

Responsibilities

• Review, update, and organize internal resources in Ascent, Teams, SharePoint, and other Backroads systems to keep content accurate and easy to find.
• Audit trip and regional content in Ascent and the On Trip App to identify gaps and improvement opportunities.
• Perform quality research and data analysis to support decision-making and project planning.
• Help standardize processes and workflows to improve efficiency across the department.
• Assist with developing, testing, and improving tools and systems, leveraging Copilot AI.
• Collaborate with Trip Development partners and cross-functional teams to gather information and implement initiatives.
• Contribute to projects that support trip quality, resources, and continuous improvement.

Skills

Data analysis

Attention to detail

Time management

Communication skills

Problem solving

Independent worker

Team collaboration

Tools

Excel

Job description

Backroads seeks a seasonal Trip Development Coordinator to support the Trip Development Team in Berkeley, CA. You’ll improve resources and systems to ensure trips run smoothly and with high quality, reviewing Field Staff and Field Expert resources, auditing trip data, and assisting with internal tools and workflows.

The role emphasizes problem solving, attention to detail, and the ability to learn new systems quickly, with a focus on making information more accurate and usable for teams and