Seasonal Trade Inside Sales Support – Design Focus

Ernesta; Dallas (TX); On-site; USD 28,000 - 41,000; Part time

Job summary

Ernesta is seeking a Seasonal Trade Inside Sales Support Specialist to provide administrative and operational support to our Trade Inside Sales team during our busiest season. This is an in-person role based out of our showroom located in Preston Royal in Dallas, TX.

Ideal candidates have 2+ years in consumer-facing roles and strong customer service or sales experience, with proficiency in tools like Zoom, Google Workspace, Salesforce, Gladly, and Shopify.

Qualifications

• 2+ years of experience in a consumer-facing role.
• 2+ years of customer service and/or direct consumer sales.
• Proficiency with multiple software tools (Zoom, Google Workspace, Salesforce, Gladly, Shopify).

Responsibilities

• Provide administrative support to Trade Account Executives throughout the sales cycle.
• Deliver elevated, consultative service across channels (in person, chat, text, email, phone).
• Provide design and product expertise to Trade clients.
• Support trade sales through communication and proactive outreach.
• Qualify leads and identify upsell opportunities across orders.
• Advise on size, floor plan, and material selections for Trade clients.

Skills

Customer service

Sales experience

Communication

Organizational skills

Tools

Zoom

Google Workspace

Salesforce

Gladly

Shopify

Job description

Ernesta is seeking a Seasonal Trade Inside Sales Support Specialist to provide administrative and operational support to our Trade Inside Sales team during our busiest season. This is an in-person role based out of our showroom located in Preston Royal in Dallas, TX.

Ideal candidates have 2+ years in consumer-facing roles and strong customer service or sales experience, with proficiency in tools like Zoom, Google Workspace, Salesforce, Gladly, and Shopify.