Seasonal Team Member (Scooper)

Katie's Homemade Ice Cream; Hyannis (MA); On-site; USD 19,000 - 23,000; Full time

Job summary

Katie's Homemade Ice Cream in Hyannis, MA is hiring seasonal team members for the busy summer. This role focuses on friendly customer service, accurate ice cream preparation, and smooth register operation.

You’ll contribute to a fast-paced shop, maintain cleanliness, restock basics, and work with a supportive team. Experience isn’t required; reliability, a positive attitude, and willingness to learn matter most.

Evenings and weekends may be required, with seasonal commitment through summer.

Qualifications

• Ages 16–21 is required.
• Dependable and consistently on time.
• Positive, respectful attitude.
• Clear and professional communication.
• Willing to take feedback and learn.
• Able to adapt to a fast-paced environment.
• Phones stay away during shifts.

Responsibilities

• Serve customers with friendliness and professionalism.
• Scoop and prepare ice cream products efficiently and accurately.
• Operate the register and handle transactions responsibly.
• Maintain cleanliness and organization of the shop.
• Assist with restocking and basic prep tasks.
• Work as part of a team during busy summer rushes.

Skills

Dependable

Punctual

Positive attitude

Clear communication

Teamwork

Willing to learn

Job description

Not just a summer job. A summer experience.

At Katie’s Ice Cream, we believe the people behind the counter matter just as much as what’s in the cone.

We are a locally owned, community-centered ice cream shop that values kindness, excellence, and teamwork. Every season, we carefully build a team of dependable, high-energy individuals who want to work hard, serve well, and grow.

If you’re looking for more than just a paycheck — and want to be part of something fun, fast-paced, and meaningful — we’d love to meet you.

What You’ll Do

• Serve customers with friendliness and professionalism


• Scoop and prepare ice cream products efficiently and accurately


• Operate the register and handle transactions responsibly


• Maintain cleanliness and organization of the shop


• Assist with restocking and basic prep tasks


• Work as part of a team during busy summer rushes

This role requires energy, focus, and the ability to stay positive during high-volume hours.

Our ideal team member:

• Is 16–21 years old


• Is dependable and consistently on time


• Has a positive, respectful attitude


• Communicates clearly and professionally


• Takes feedback well and is willing to learn


• Can handle a fast-paced environment


• Understands that phones stay away during shifts

Experience is not required.
Work ethic, maturity, and a team mindset are.

What You’ll Gain

• Competitive seasonal pay


• Customer service and leadership experience


• A supportive team environment


• Real responsibility and skill-building

Many of our team members leave the season with stronger confidence, new friendships, and valuable work experience that carries into future jobs.

Seasonal Commitment

This is a seasonal position with expected availability through the full summer season. Evening and weekend availability is required.