Ice Cream Server at Sweet Spot Ice Cream Cafe

Sweet Spot Ice Cream Cafe; Richmond (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Sweet Spot Ice Cream Cafe in Richmond, VA seeks energetic Ice Cream Server & Event Staff for part-time, seasonal roles both in-store and at off-site events. The right candidate enjoys fast-paced service, engaging with guests, and delivering memorable experiences while maintaining clean, efficient service areas.

Candidates should be 18+, with experience in food service or customer service, and be available for flexible shifts including evenings and weekends.

Qualifications

• Minimum age 18.
• Experience in food service, events, or customer service.
• Ability to work in a fast-paced, team-oriented environment.
• Flexible hours including evenings, weekends, and special events.
• Stand for extended periods and lift/move light-to-moderate weight.

Responsibilities

• Greet guests, take and fulfill orders, answer menu questions.
• Scoop and serve ice cream, prepare cones and toppings.
• Process payments at point-of-sale and provide correct change.
• Restock supplies and maintain clean workstations.
• Set up and breakdown event spaces, serve at festivals and weddings.
• Collaborate with event coordinators and adapt to different environments.

Skills

Customer service

Teamwork

Communication

Problem solving

Job description

Ice Cream Server & Event Staff (In-Store & Special Events)

We are looking for enthusiastic, customer-focused individuals (ages 18 and over) to join our team as a Seasonal Ice Cream Servers & Event Staff, working both in-store and at special events. This dynamic role is perfect for those who enjoy a fast-paced environment, love engaging with people, and take pride in delivering sweet, memorable experiences. Candidates must be available for part-time hours and flexible in-store shifts and off-site events.

Minimum Age 18.

Key Responsibilities:

In-Store Duties:

• Customer Service: Greet guests with a friendly attitude, take and fulfill orders efficiently, answer menu questions, and handle customer inquiries professionally.
• Food Preparation & Serving: Scoop and serve ice cream, sundaes, milkshakes, and other desserts, prepare waffle cones and toppings, and ensure all items are presented neatly and consistently.
• Cash Handling & Transactions: Process payments using a point-of-sale system, handle cash transactions accurately, and provide correct change.
• Inventory & Maintenance: Monitor and restock supplies as needed, maintain cleanliness of workstations and equipment, and report any issues to management.

Event Duties:

• Event Setup & Breakdown: Assist with setting up and dismantling event spaces, including tents, tables, signage, and serving stations.
• Catering & Service: Serve ice cream and treats efficiently at festivals, weddings, corporate events, and private functions while ensuring an excellent guest experience.
• Cleanliness & Safety: Maintain a clean and organized serving area, adhere to food safety regulations, and assist with post-event cleanup.
• Teamwork & Adaptability: Work closely with event coordinators, adjust to different event environments, and provide top-tier service in high-energy settings.

Qualifications:

• Must be 18 or over
• Previous experience in food service, events, or customer service
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Strong communication, problem-solving, and interpersonal skills.
• Comfortable working flexible hours, including evenings, weekends, and special events.
• Physical stamina to stand for extended periods and lift/move light-to-moderate weight when setting up event equipment.
• Reliable transportation to commute to both store shifts and off-site events is required.

Why Join Us?

• Be part of a fun, energetic team delivering smiles with every scoop.
• Gain valuable experience in both hospitality and event execution.
• Enjoy a dynamic work environment where no two days are the same!

If you’re ready to bring joy to our guests —whether behind the counter or at a lively event we’d love to have you on our team!

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