Seasonal Tax Pro: Client-Focused & Training-Ready

H&R Block; Gahanna (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate in Ohio to join our in-person tax office. You will meet clients, gather information, and prepare tax returns with training from experienced teammates. No prior tax experience required; you will learn as you work and can increase earnings with tax knowledge.

You will explain tax information clearly, identify savings opportunities, and support the office through teamwork and a client-first approach. Training and day-one support provided.

Qualifications

• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Experience interacting with customers or clients in a service-oriented environment.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication

Customer service

Problem solving

Digital tools (Copilot/ChatGPT)

Education

High school diploma or GED

Income Tax Course (H&R Block)

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate in Ohio to join our in-person tax office. You will meet clients, gather information, and prepare tax returns with training from experienced teammates. No prior tax experience required; you will learn as you work and can increase earnings with tax knowledge.

You will explain tax information clearly, identify savings opportunities, and support the office through teamwork and a client-first approach. Training and day-one support provided.