Seasonal Tax Pro: Client-Focused Prep

H&R Block; Massachusetts; On-site; USD 18,000 - 22,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will gather information from clients, prepare returns, and explain tax details while learning and growing in the tax industry.

The role emphasizes client service, teamwork, and using digital tools to improve accuracy. Availability includes evenings and weekends during peak periods, with a flexible schedule and training support.

Qualifications

• High school diploma or equivalent required.
• Experience interacting with customers or clients in a service environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI tools like Copilot and ChatGPT.
• Bachelor’s degree in accounting, finance, or related field preferred.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with guidance from experienced teammates.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and relevant products/services.
• Use problem-solving to address questions or unique situations with available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

AI tools familiarity

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will gather information from clients, prepare returns, and explain tax details while learning and growing in the tax industry.

The role emphasizes client service, teamwork, and using digital tools to improve accuracy. Availability includes evenings and weekends during peak periods, with a flexible schedule and training support.