Seasonal Tax Associate: Client-Centric Tax Prep

H&R Block; Coldwater (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

Expect training and a supportive environment to grow your tax knowledge and earnings during peak seasons. Strong communication and client-service skills are essential, along with comfort using digital tools like Copilot and ChatGPT.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills with ability to organize information and identify solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem-solving

Teamwork

Tech proficiency

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

Expect training and a supportive environment to grow your tax knowledge and earnings during peak seasons. Strong communication and client-service skills are essential, along with comfort using digital tools like Copilot and ChatGPT.