Seasonal Tax Pro: Client-First Tax Prep & Advice

H&R Block; Williamsburg (VA); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate in Virginia. You’ll work in-person at a local tax office, gather client information, prepare tax returns, and answer questions with guidance from experienced teammates. No prior tax experience required—training and support are provided.

You’ll develop client service skills, explain tax information clearly, identify savings opportunities, and build strong relationships while supporting office priorities.

Qualifications

• Completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service environment
• Strong communication and ability to explain information clearly
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT
• High school diploma / GED/equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Bachelor's degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate in Virginia. You’ll work in-person at a local tax office, gather client information, prepare tax returns, and answer questions with guidance from experienced teammates. No prior tax experience required—training and support are provided.

You’ll develop client service skills, explain tax information clearly, identify savings opportunities, and build strong relationships while supporting office priorities.