Seasonal Tax Pro & Client Advisor

H&R Block, Inc.; Carthage (NC); On-site; USD 21,000 - 39,000; Full time

Job summary

H&R Block in North Carolina is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You’ll explain tax information clearly and build strong client relationships while contributing to the team during peak tax season. No prior tax experience required; you’ll receive training and have opportunities to increase earnings as you develop tax knowledge and

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.

Skills

Customer service

Communication

Problem-solving

Digital tools familiarity

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block in North Carolina is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You’ll explain tax information clearly and build strong client relationships while contributing to the team during peak tax season. No prior tax experience required; you’ll receive training and have opportunities to increase earnings as you develop tax knowledge and