Seasonal Tax Associate: Learn, Prep & Help Clients

H&R Block, Inc.; Whiteville (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate in North Carolina to work in-person at a local tax office. You will meet with clients to gather information, prepare tax returns with training, and address questions while building strong client relationships.

No prior tax experience is required; you will receive training from day one and can increase earnings as you build tax knowledge. Hours range 15–35 per week, with up to 40 hours during peak periods, including evenings and weekends during

Qualifications

• Clear communication with clients and teams.
• Experience helping customers or clients in service environments.
• Ability to explain information clearly and ask questions to understand needs.
• Comfort using digital tools and systems, including AI-based tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and offer relevant products.

Skills

Communication

Customer Service

Problem Solving

Digital Tools (AI)

Teamwork

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate in North Carolina to work in-person at a local tax office. You will meet with clients to gather information, prepare tax returns with training, and address questions while building strong client relationships.

No prior tax experience is required; you will receive training from day one and can increase earnings as you build tax knowledge. Hours range 15–35 per week, with up to 40 hours during peak periods, including evenings and weekends during