Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; North Wilkesboro (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate in North Carolina. In-person at a local tax office, you'll apply training from day one to gather client information, prepare tax returns, and answer questions while building client relationships. No prior tax experience required.

You'll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge. Availability for evenings and weekends during tax season is preferred, with 15–35 hours per week and up to 40 hours

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills and organizing information to identify solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Attention to detail

Time management

Education

High school diploma or equivalent

Bachelor's degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate in North Carolina. In-person at a local tax office, you'll apply training from day one to gather client information, prepare tax returns, and answer questions while building client relationships. No prior tax experience required.

You'll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge. Availability for evenings and weekends during tax season is preferred, with 15–35 hours per week and up to 40 hours