Seasonal Tax Preparer - Flexible Schedule

Jackson Hewitt - 2073; Hanover Township (Luzerne County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training & development

Competitive salary

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt - 2073 is seeking a Seasonal Entry Level Tax Preparer to guide clients through tax codes, explain forms, and prepare accurate returns. You will complete e-filing, provide copies for client review, and sign and file with IRS and state agencies.

You will conduct face-to-face tax interviews, generate business growth, and support clients with IRS audit questions, while handling payments and collaborative office priorities in a flexible, customer-focused environment.

Qualifications

• Passion for providing extraordinary customer service.
• ,
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• Experience in accounting, finance, retail, bookkeeping, or tax preferred.
• Bachelor’s degree in Accounting or related field a plus!

Responsibilities

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

Skills

Customer service

Communication

Teamwork

Sales experience

Marketing experience

Accounting knowledge

PTIN Certification

Education

Bachelor’s degree in Accounting or related field

Job description

Jackson Hewitt - 2073 is seeking a Seasonal Entry Level Tax Preparer to guide clients through tax codes, explain forms, and prepare accurate returns. You will complete e-filing, provide copies for client review, and sign and file with IRS and state agencies.

You will conduct face-to-face tax interviews, generate business growth, and support clients with IRS audit questions, while handling payments and collaborative office priorities in a flexible, customer-focused environment.