Seasonal Tax Preparer - Entry Level with Flexible Hours

Jackson Hewitt; Selmer (TN); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunity for advancement

Training & development

Flexible schedule

License reimbursement

Descripción de la vacante

Jackson Hewitt is hiring Seasonal Entry Level Tax Preparers to guide clients through tax codes and prepare returns with accuracy. You will conduct client interviews, explain forms, and complete multistate and year-end filings while offering additional services to grow our client base.

Ideal candidates bring enthusiasm for customer service, strong communication, and the ability to thrive in a fast-paced environment. Training and flexible shifts are available to fit various schedules.

Formación

• Passionate about providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions.
• Sales and/or marketing experience.
• PTIN Certification: Yes

Responsabilidades

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor for resolution.
• Support office priorities through teamwork and collaboration.

Conocimientos

Customer service

Communication skills

Fast-paced environment

Basic computer skills

Sales/marketing experience

PTIN Certification

Descripción del empleo

Jackson Hewitt is hiring Seasonal Entry Level Tax Preparers to guide clients through tax codes and prepare returns with accuracy. You will conduct client interviews, explain forms, and complete multistate and year-end filings while offering additional services to grow our client base.

Ideal candidates bring enthusiasm for customer service, strong communication, and the ability to thrive in a fast-paced environment. Training and flexible shifts are available to fit various schedules.