Seasonal Tax Preparer - Entry Level - Flexible Scheduling

Jackson Hewitt - 2357; Franklin (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Jackson Hewitt is hiring Seasonal Entry Level Tax Preparers to guide clients through tax forms, explain tax rules, and prepare accurate returns. You will complete e-filing, provide copies for review, and support clients through multiyear and multistate returns.

This role emphasizes delivering excellent customer service in a fast-paced environment. Flexible schedules include day, night, weekends, and part/full‑time options, making it ideal for learners or those restarting their careers.

Qualifications

• Provide extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions.
• Sales and/or marketing experience.
• PTIN Certification: Yes

Responsibilities

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

Skills

Customer service

Communication

Fast-paced

Basic computer skills

Sales/Marketing

PTIN Certification

Job description

Jackson Hewitt is hiring Seasonal Entry Level Tax Preparers to guide clients through tax forms, explain tax rules, and prepare accurate returns. You will complete e-filing, provide copies for review, and support clients through multiyear and multistate returns.

This role emphasizes delivering excellent customer service in a fast-paced environment. Flexible schedules include day, night, weekends, and part/full‑time options, making it ideal for learners or those restarting their careers.