Seasonal Tax Associate: Training Provided & Client-Focused

H&R Block, Inc.; Ironwood (MI); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to join our in-person tax office team in Michigan. You’ll gather client information, prepare tax returns with guidance, and explain tax details clearly to clients while identifying savings opportunities.

Training and support from day one help you build client relationships and grow your tax knowledge. Successful candidates will have a high school diploma or GED and strong customer service experience, with flexible hours during peak tax season.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving abilities to organize information and identify solutions.
• Comfort using digital tools and AI-based systems like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools (AI Copilot/ChatGPT)

Education

High school diploma or GED

Tools

H&R Block tax software

Copilot/ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to join our in-person tax office team in Michigan. You’ll gather client information, prepare tax returns with guidance, and explain tax details clearly to clients while identifying savings opportunities.

Training and support from day one help you build client relationships and grow your tax knowledge. Successful candidates will have a high school diploma or GED and strong customer service experience, with flexible hours during peak tax season.