Seasonal Tax Associate - Training & Client Focus

H&R Block, Inc.; River Rouge (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to join a local tax office in Michigan. You'll meet with clients, gather information, and prepare returns with training and support from experienced teammates.

This in-person role emphasizes clear explanations, identifying savings opportunities, and delivering client-focused service during tax season. Ideal candidates have completed the H&R Block Income Tax Course, strong communication skills, and comfort using AI-assisted tools to enhance client

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience in a customer-facing service environment.
• Strong communication and problem-solving abilities.
• Comfort with AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication skills

Problem solving

Digital tools

Education

High school diploma / GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to join a local tax office in Michigan. You'll meet with clients, gather information, and prepare returns with training and support from experienced teammates.

This in-person role emphasizes clear explanations, identifying savings opportunities, and delivering client-focused service during tax season. Ideal candidates have completed the H&R Block Income Tax Course, strong communication skills, and comfort using AI-assisted tools to enhance client