Seasonal Tax Associate — Training & Client Support

H&R Block, Inc.; Westover (WV); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate at a local tax office. You’ll meet with clients to gather information, help prepare returns with trainer support, and answer questions while explaining tax concepts clearly.

No prior tax experience is required, and you’ll earn a competitive hourly rate as you build knowledge. This in-person role emphasizes client service, opportunities to increase earnings with tax knowledge, and collaboration with teammates to deliver accurate results during

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions with guidance
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service experience

Clear communication

Problem solving

AI tools Copilot ChatGPT

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate at a local tax office. You’ll meet with clients to gather information, help prepare returns with trainer support, and answer questions while explaining tax concepts clearly.

No prior tax experience is required, and you’ll earn a competitive hourly rate as you build knowledge. This in-person role emphasizes client service, opportunities to increase earnings with tax knowledge, and collaboration with teammates to deliver accurate results during