Seasonal Tax Associate - Training & Client Support

H&R Block, Inc.; Eugene (OR); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to begin a career in tax and client services. You will work directly with clients to gather information, prepare returns, and answer questions while building client relationships in-person at a local tax office.

Training and support start on day one, with an hourly rate that grows as your tax knowledge increases. No prior tax experience is required, and the role emphasizes strong communication, problem solving, and teamwork to meet office

Qualifications

• High school diploma or GED required.
• Experience interacting with customers in a service environment.
• Strong communication and ability to explain information clearly.
• Problem-solving skills with the ability to identify solutions.
• Comfort using digital tools and AI-based resources.
• H&R Block Income Tax Course completion or enrollment preferred.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations to clients.
• Identify potential tax savings opportunities and suggest relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Communication skills

Customer service experience

Tax knowledge

AI tools familiarity

Education

High school diploma or GED

Bachelor’s degree in accounting or finance

Tools

Copilot and ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to begin a career in tax and client services. You will work directly with clients to gather information, prepare returns, and answer questions while building client relationships in-person at a local tax office.

Training and support start on day one, with an hourly rate that grows as your tax knowledge increases. No prior tax experience is required, and the role emphasizes strong communication, problem solving, and teamwork to meet office