Seasonal Tax Associate – Training & Client Service

H&R Block, Inc.; Beaver Dam (KY); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with day-one training.

This in-person role at a local tax office focuses on gathering information, preparing returns, and answering client questions while building trusted relationships and tax knowledge. You’ll earn a competitive hourly rate with opportunities to grow as you learn, and you’ll work with experienced teammates to provide customers with accurate, clear guidance throughout the filing

Qualifications

• Successful completion of the HR Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools (AI)

Attention to detail

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

HR Block Income Tax Course

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with day-one training.

This in-person role at a local tax office focuses on gathering information, preparing returns, and answering client questions while building trusted relationships and tax knowledge. You’ll earn a competitive hourly rate with opportunities to grow as you learn, and you’ll work with experienced teammates to provide customers with accurate, clear guidance throughout the filing