Seasonal Tax Associate - Training & Client Service

H&R Block, Inc.; St. Johns (MI); On-site; USD 19,000 - 30,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required, with training from day one and support from experienced teammates. You will meet with clients, prepare tax returns, and explain tax information clearly in a local office setting.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and grow in the role. This in-person position offers flexible hours during tax season.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication and listening to understand client needs.
• Familiar with digital tools, including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication skills

Customer service

Problem solving

Digital tools familiarity

Teamwork

Education

High school diploma / GED/ equivalent

H&R Block Income Tax Course

Bachelor’s degree in accounting/finance/related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required, with training from day one and support from experienced teammates. You will meet with clients, prepare tax returns, and explain tax information clearly in a local office setting.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge and grow in the role. This in-person position offers flexible hours during tax season.