Seasonal Tax Associate | Training & Client Services

H&R Block, Inc.; Town of River Falls (WI); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support. You will explain tax information clearly, address questions, and identify savings opportunities while building strong client relationships.

No prior tax experience is required; in-person work at a local H&R Block office; evening/weekend availability during tax season may be needed to support clients and office priorities. Training provided.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving and organizing information to identify solutions.
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication

Customer service

Problem solving

Digital tools

Education

High school diploma or GED

Bachelor's degree (preferred)

Job description

H&R Block is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support. You will explain tax information clearly, address questions, and identify savings opportunities while building strong client relationships.

No prior tax experience is required; in-person work at a local H&R Block office; evening/weekend availability during tax season may be needed to support clients and office priorities. Training provided.