Seasonal Tax Associate — Training, Client Service & Growth

H&R Block, Inc.; Germantown (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to begin a career in tax and client services—no prior tax experience required. You’ll work in-person at a local H&R Block tax office, with training from day one, meeting clients to gather information and prepare tax returns.

You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge and client relationships, while contributing to the team through collaboration and a client-first mindset.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service environment
• Strong communication and clarity in explanations
• Problem-solving and information organization
• Comfort using digital tools including AI-based tools
• High school diploma or GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and recommend products/services
• Apply problem-solving to analyze client information and address questions
• Build strong client relationships through teamwork and client-first approach

Skills

Communication skills

Customer service

Problem-solving

Digital tools (AI)

HS diploma

Education

Bachelor’s degree in accounting / finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to begin a career in tax and client services—no prior tax experience required. You’ll work in-person at a local H&R Block tax office, with training from day one, meeting clients to gather information and prepare tax returns.

You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge and client relationships, while contributing to the team through collaboration and a client-first mindset.