Seasonal Tax Associate — Training & Client Service

H&R Block, Inc.; Wheeling (WV); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare returns, and answer questions while earning a competitive hourly rate. Training and ongoing support help you grow in tax knowledge and client service.

No prior tax experience is required; this role emphasizes learning, accuracy, and building client relationships through teamwork and a client-first approach.

Qualifications

• Strong communication skills and clear explanations to clients.
• Experience interacting with customers in service environments.
• Ability to organize information and identify solutions.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations to clients.
• Identify tax savings opportunities and recommend relevant products and services.
• Address client questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Communication

Customer interaction

Problem-solving

Digital tools

Questioning for needs

Education

High school diploma / GED

Bachelor's degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare returns, and answer questions while earning a competitive hourly rate. Training and ongoing support help you grow in tax knowledge and client service.

No prior tax experience is required; this role emphasizes learning, accuracy, and building client relationships through teamwork and a client-first approach.