Seasonal Tax Associate — Training & Client-Focused Prep

H&R Block, Inc.; Antrim (NH); On-site; USD 22,000 - 34,000; Part time

Job summary

H&R Block in Manchester NH is seeking a seasonal Tax Associate to join our walk-in tax office. You will meet clients, gather information, and prepare tax returns with training and support. This in-person role offers an opportunity to learn tax basics and build client relationships.

No prior tax experience required; we provide day-one training. The role pays hourly and offers flexible peak-season hours, including evenings and weekends.

Qualifications

• Completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Strong communication

Needs assessment

Problem-solving

AI Tools

Education

High school diploma

H&R Block Income Tax Course

Job description

H&R Block in Manchester NH is seeking a seasonal Tax Associate to join our walk-in tax office. You will meet clients, gather information, and prepare tax returns with training and support. This in-person role offers an opportunity to learn tax basics and build client relationships.

No prior tax experience required; we provide day-one training. The role pays hourly and offers flexible peak-season hours, including evenings and weekends.