Seasonal Tax Associate - Client-Focused & Training-Driven

H&R Block, Inc.; Concord (NH); On-site; USD 2,755,000 - 3,857,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in a local tax office in New Hampshire. You will meet with clients to gather information, prepare returns with guidance from teammates, and explain the results in clear terms.

The role emphasizes client relationships, problem-solving, and identifying tax savings opportunities. No prior tax experience is required as comprehensive training is provided from day one.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in a local tax office in New Hampshire. You will meet with clients to gather information, prepare returns with guidance from teammates, and explain the results in clear terms.

The role emphasizes client relationships, problem-solving, and identifying tax savings opportunities. No prior tax experience is required as comprehensive training is provided from day one.