Seasonal Tax Associate — Training, Client-Focused

H&R Block, Inc.; Troy Township (IL); On-site; USD 41,405,000 - 51,577,000; Full time

Benefits offered by this job

In-person at local tax office

Training and support from day one

Competitive hourly pay

Job summary

H&R Block is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. You’ll explain tax details clearly and identify savings opportunities while building strong client relationships in a local office.

No prior tax experience is required; training and support are provided to help you grow in the role. Earn an hourly rate with potential increases as tax knowledge expands.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Strong communication

Problem solving

Digital tools (Copilot/ChatGPT)

Education

High school diploma / GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. You’ll explain tax details clearly and identify savings opportunities while building strong client relationships in a local office.

No prior tax experience is required; training and support are provided to help you grow in the role. Earn an hourly rate with potential increases as tax knowledge expands.