Seasonal Tax Associate - Training, Client Focus, Flexible Hours

H&R Block, Inc.; Rantoul (IL); On-site; USD 30,000 - 37,000; Full time

Job summary

H&R Block in Illinois is seeking a seasonal Tax Associate to meet with clients, collect information, and prepare tax returns with guidance from experienced teammates. You’ll learn on the job and build client relationships while earning a competitive hourly rate.

With training from day one, you’ll explain tax information clearly, identify savings opportunities, and support office priorities through teamwork in a local tax office setting.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent.
• Experience interacting with customers or clients in a service environment.
• Strong communication and question-clarification skills.
• Problem-solving ability with data organization and solutions.
• Comfort using digital tools including AI-based assistants.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Explain information clearly

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Copilot

ChatGPT

Job description

H&R Block in Illinois is seeking a seasonal Tax Associate to meet with clients, collect information, and prepare tax returns with guidance from experienced teammates. You’ll learn on the job and build client relationships while earning a competitive hourly rate.

With training from day one, you’ll explain tax information clearly, identify savings opportunities, and support office priorities through teamwork in a local tax office setting.