Seasonal Tax Associate - Client-Focused & Flexible Hours

H&R Block, Inc.; Shiloh (IL); On-site; USD 20,000 - 25,000; Full time

Job summary

H&R Block in Illinois is seeking a seasonal Tax Associate to work in person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from day one.

No prior tax experience is required, and you will earn a competitive hourly rate while building tax knowledge and client relationships. The role offers flexible peak-period hours and opportunities to grow with the team.

Qualifications

• High school diploma or GED required.
• Successful completion of the H&R Block Income Tax Course (Tax Knowledge Assessment).
• Experience interacting with customers in a service environment.
• Strong communication and listening skills.
• Ability to use digital tools, including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and suggest relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities.

Skills

Communication

Problem solving

Customer service

AI tools

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

Copilot

ChatGPT

Job description

H&R Block in Illinois is seeking a seasonal Tax Associate to work in person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from day one.

No prior tax experience is required, and you will earn a competitive hourly rate while building tax knowledge and client relationships. The role offers flexible peak-period hours and opportunities to grow with the team.