Seasonal Tax Associate - Training & Client Focus

H&R Block, Inc.; Chicago Heights (IL); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Training provided

Seasonal position

Job summary

H&R Block in Chicago Heights, IL is seeking a Seasonal Tax Associate to assist clients with information gathering and tax return preparation. No prior tax experience required; training provided and growth opportunities in a client-focused environment.

You'll meet with clients, explain tax information clearly, identify savings opportunities, and collaborate with teammates to support office priorities. Availability for peak tax season hours is expected.

Qualifications

• High school diploma or GED or equivalent.
• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers in a service environment.
• Strong communication and problem-solving skills.
• Comfort using digital tools, including AI tools like Copilot and ChatGPT.
• Availability for 15–35 hours per week, up to 40 hours during peak periods.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Collaborate with teammates to support office priorities through teamwork.

Skills

Customer service experience

Communication skills

Problem-solving

AI tools (Copilot)

AI tools (ChatGPT)

Education

High school diploma or GED

Bachelor’s degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block in Chicago Heights, IL is seeking a Seasonal Tax Associate to assist clients with information gathering and tax return preparation. No prior tax experience required; training provided and growth opportunities in a client-focused environment.

You'll meet with clients, explain tax information clearly, identify savings opportunities, and collaborate with teammates to support office priorities. Availability for peak tax season hours is expected.