Seasonal Tax Associate — Training, Client-Focused, In-Person

H&R Block, Inc.; Olympia Fields (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate for in-person work at a local tax office in Illinois. You will gather client information, prepare tax returns with training, and answer questions while developing client relationships.

No prior tax experience is required; training and day-one support are provided, with opportunities to increase earnings as tax knowledge grows and responsibilities expand. Availability for peak periods is expected.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1
• Experience interacting with customers in a service environment
• Strong communication and ability to explain information clearly
• Problem-solving and organizational skills
• Comfort using AI-based tools like Copilot and ChatGPT
• High school diploma / GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with guidance from experienced teammates
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and suggest relevant products/services
• Address questions or unique situations with available resources
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service

Strong communication

Problem solving

Tech literacy

High school diploma

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate for in-person work at a local tax office in Illinois. You will gather client information, prepare tax returns with training, and answer questions while developing client relationships.

No prior tax experience is required; training and day-one support are provided, with opportunities to increase earnings as tax knowledge grows and responsibilities expand. Availability for peak periods is expected.