Seasonal Tax Associate — Training, Client Care & Growth

H&R Block, Inc.; Benton (IL); On-site; USD 20,000 - 25,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate for an in-person role at a local tax office. You’ll work with clients to gather information, prepare tax returns, and answer questions while building client relationships.

Training and ongoing support are provided from day one, with opportunities to increase earnings as tax knowledge grows. Availability for evenings/weekends during tax season is required.

Qualifications

• Experience in a service-oriented environment is required.
• Strong communication skills; explain information clearly.
• Problem-solving abilities; organize information and identify solutions.
• Comfort using digital tools and systems including AI-based tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem-solving

Digital tools (Copilot/ChatGPT)

Education

High School diploma / GED / equivalent

Bachelor’s degree in accounting/finance/related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate for an in-person role at a local tax office. You’ll work with clients to gather information, prepare tax returns, and answer questions while building client relationships.

Training and ongoing support are provided from day one, with opportunities to increase earnings as tax knowledge grows. Availability for evenings/weekends during tax season is required.